Contact our Customer Support Team
Having one of these common problems?
Forgot password?
Forgot Account Name or Username?

Or, Something else? (submit case)
*PlanPlus Online Account Name:  
*First Name:  
*Last Name:  
*Email address:  
*Describe your Problem (Case Name):  
Which PlanPlus apps are you having trouble with:  
PlanPlus Online - Essentials
PlanPlus Online - Professional
PlanPlus Online - Busines
PlanPlus Mobile - iOS Device
PlanPlus Mobile - Android Device
PlanPlus to Google - Cloud Connector
PlanPlus to MS365 - Cloud Connector
PlanPlus to MS Exchange- Cloud Connector
PlanPlus Online Outlook Desktop Sync
Not sure
PlanPlus Mobile - 2nd iOS Device
PlanPlus Mobile - 2nd Android Device

What 3rd party apps are you trying to sync to?:  
MS Exchange (Custom Domain)
MS Outlook (Windows Desktop Installed)
Something Else
Not Sure

Are you having any of these issues? (check box):  
Authentication Issue
App Crash
Some field missing in record
Some Records Missing
Duplicate Data
Appointments at wrong time
Nothing syncs
Affecting Contacts
Affecting Appts
Affecting Tasks
Using 2+ sync connectors

Describe your problem in greater detail:  
Upload your sync log file here:  
ATTENTION: Add to your contacts to receive a response to this issue. This is critical!
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