Articles that discuss company culture

10 04, 2018

If you’re not developing your culture, it will develop itself

When we talk about company culture or organizational culture, at its simplest level, we’re talking about “How we do things around here.”   It can be difficult to be aware and objective about your company culture— because employees adopt your culture by observing you and other co-workers. Sometimes their interpretation of your culture is not [...]

30 03, 2018

What is important is seldom urgent and what is urgent is seldom important

The Eisenhower Matrix is a presidential insight about productivity: soon after Eisenhower became president, he visited the campus of Northwestern University to deliver an address. What he said changed the thinking about “productivity” forever. He said: “I have two kinds of problems, the urgent and the important. The urgent are not important, and the important are never [...]

23 03, 2018

3 behaviors of great leaders

Most of us recognize a leader when we see one. Because, most leaders seem to possess a common set of behaviors. It seems that great leadership is more bold action than intellectual capacity. Here are three of the behaviors I have recognized in great leaders. Great leaders thrive on simplicity. They bring clarity to the complex. [...]

26 10, 2017

3 steps to reaching the top

Mountain climbers have known it all along: Reaching the top involves performing three steps over and over again. These are the same steps that will help you implement and manage change in your company. Not far from our downtown Salt Lake City offices are the Wasatch Mountains that offer world-class skiing and several of the [...]

18 10, 2017

What’s a habit and why should I care?

Behaviors are the foundation of processes--and at the foundation of behaviors are habits. Habits consist of three elements. In fact, these three elements govern any habit. Let’s start at the beginning... What is a habit?   It’s a shortcut for the brain, habits makes things more efficient. How do habits work?   Charles Duhig breaks [...]

20 09, 2017

Create a culture of Assertive Respectful communication

Effective communication is the real work of leadership—and a skill you can learn. Learning how to engage Assertive Respectful communication will improve every aspect of your life. Do you have any processes that aren’t yielding the results you were hoping for? Most of us do, right? S0, what do you do about it? Is it [...]

13 09, 2017

How identifying Opportunities, Dangers, and Interesting Points will help you succeed with change

Every change, large or small, presents known and unknown opportunities and dangers. If you’re currently leading an organization or team through a change, being able to identify and articulate these opportunities and dangers is essential. How do you go about identifying these? By working with your group on an ODI list. With an ODI list, [...]

6 09, 2017

What’s a Process Culture, why you need it, how to get it

What happens when everyday, every employee’s behavior, attitude, and practices bring you closer to your strategic objectives? Then you have a “Process Culture.” Here are the 5 ways you can develop your Process Culture. What's a Process Culture? If you’ve ever had a Big Mac at McDonald's, you’ve probably noticed it tastes the same whether [...]

23 08, 2017

How to create concise and clear process instructions

Over the past few years, we’ve purchased furniture from various retailers. I mean the type of furniture that comes in boxes with nuts and bolts and tools—and if you’re lucky—with instructions. We’ve had wonderful experiences where it  comes out right, and horrible ones when it takes much longer than it’s supposed to—often requiring reassembly at [...]

13 07, 2017

How asking the right questions can help smooth out the implementation dip

We’ve worked closely with hundreds of organizations as they’ve implemented our CRM platform, and the implementation dip can be frustrating and even slow down productivity, and that’s concerning—especially since we’re a productivity company. Have you heard of the implementation dip? Let’s try an experiment Pick up a pen or pencil with your dominant hand—for example, [...]

7 07, 2017

System vs process: What’s the difference?

Business process management is a systematic approach to making an organization's workflow more effective, more efficient, and more capable of adapting to an ever-changing environment. To improve your workflow, you need to know the difference between a system and a process. System vs Process When’s the last time you took a bus? In most cities, buses [...]

22 12, 2016

Start the new year with a grateful heart

We need to realize that it’s not happiness that makes us grateful, but gratefulness that makes us happy. If wanting a new year of greater abundance is one of your New Year’s Resolutions, you must first acknowledge and appreciate the abundance you already have. Gratitude is what starts the receiving process. If you are thinking about [...]