18 04, 2018

What can the cult classic The Sandlot teach you about leadership?

Examples of great leaders can be found even in your own neighborhood baseball diamond. Just over 25 years ago, the world was introduced to Smalls, Squints, Ham Porter, Yeah Yeah, and of course Benny “the jet” Rodriguez in the cult classic Sandlot. Much of the film was actually filmed not far from our headquarters here [...]

20 03, 2018

First, let me finish. Then interrupt.

One of the most common complaints we hear has to with something that is so fundamentally a part of the modern workplace, it’s almost impossible to avoid. In fact, we all have to deal with it. Yes, I’m talking about the dreaded interruption. Here are a few suggestions about managing and minimizing workplace interruptions. Stop [...]

21 02, 2018

All in: the promise of workplace diversity

On a football team the most famous and recognizable player is usually the Quarterback. Most of us can name the quarterback’s of our favorite NFL teams, Tom Brady, Drew Brees, Blake Bortles. But a lot fewer of us could actually name the left guard or the long snapper. While Quarterback’s are generally regarded as the [...]

31 10, 2017

3 ways to improve communication today

Streamlining communication can definitely increase your personal productivity. In the NBC Sitcom “The Office” at one point one of the characters, Kevin Malone, decides to increase his productivity. Much to the chagrin of his coworkers he does this by eliminating what he deems to be unnecessary words. As he says, “Why waste time say lot [...]

26 10, 2017

3 steps to reaching the top

Mountain climbers have known it all along: Reaching the top involves performing three steps over and over again. These are the same steps that will help you implement and manage change in your company. Not far from our downtown Salt Lake City offices are the Wasatch Mountains that offer world-class skiing and several of [...]

20 09, 2017

Create a culture of Assertive Respectful communication

Effective communication is the real work of leadership—and a skill you can learn. Learning how to engage Assertive Respectful communication will improve every aspect of your life. Do you have any processes that aren’t yielding the results you were hoping for? Most of us do, right? S0, what do you do about it? Is it [...]

13 09, 2017

How identifying Opportunities, Dangers, and Interesting Points will help you succeed with change

Every change, large or small, presents known and unknown opportunities and dangers. If you’re currently leading an organization or team through a change, being able to identify and articulate these opportunities and dangers is essential. How do you go about identifying these? By working with your group on an ODI list. With an ODI list, [...]

23 08, 2017

How to create concise and clear process instructions

Over the past few years, we’ve purchased furniture from various retailers. I mean the type of furniture that comes in boxes with nuts and bolts and tools—and if you’re lucky—with instructions. We’ve had wonderful experiences where it  comes out right, and horrible ones when it takes much longer than it’s supposed to—often requiring reassembly at [...]

3 07, 2017

Why your CRM implementation might fail, and what to do about it

Why do typical “Software Only” implementations fail? Implementing a CRM is much more than a standalone project accounted for by a single individual, it’s a business philosophy that affects your entire company. Some companies struggle to get widespread adoption of new software systems because they fail to address the underlying systems, processes, communication, and [...]

3 05, 2017

Introducing the new PlanPlus Essentials for Groups

Get the Essentials Group advantage! Imagine relaxing in front of a favorite fireplace. Logs carefully piled together. Warm, safe, bright, inviting… Have you ever noticed what happens if a piece of burning log falls off and away from the other logs? Its flame dims, and eventually the piece goes cold. Now imagine if those logs [...]

8 09, 2016

Do your salespeople have these six essential skills?

Today’s sales environment requires salespeople who can draw on more than just knowledge of facts and features to solve a prospect’s problem. Here are six skills, techniques, and traits that are indispensable... Expertise This should come as no surprise: know what you’re talking about! Often, prospects are better informed than salespeople. Sales conversations start much [...]

29 06, 2016

How does your team answer these five questions?

At your next team meeting, ask these five important questions: Can we speak up and take risks without feeling insecure or embarrassed? Can we count on each other to do high-quality work on time? Are goals, roles, and execution plans on our time clear? Are we working on something that is personally important for each [...]