The Dangers of Taking “Simple” for Granted These days, many cloud-based CRM software applications are pretty simple to use. In fact, many software vendors have done such a good job of touting the simplicity of their applications, with terms like “ease of use” and “user friendly”, that some of their customers take implementing and using [...]
One of the most important decisions to make in having a successful rollout for your Customer Relationship Management software is to choose the right administrator. This seems like a simple step, and often it is overlooked or underestimated. Some organizations and particularly small businesses may think, “We don’t need an administrator” or “we will all [...]
Are you an organized person? We hope so. Of course, there are numerous degrees of organization. If you're familiar with martial arts, you know that most disciplines will have different degrees or colors of belts based on the level of skill that a person's demonstrated. You might start out as a white belt, move to [...]
Organizational culture can be difficult to define because its meanings and varieties can be as numerous as the companies that exhibit it. In the most general sense, however, organizational culture represents our group behavior and our shared values. It drives the way that we interact within an organization and the way we interact with external [...]
