Blog
Why making mistakes increases customer loyalty
Do you want to build more trust in your customers? Have you ever admitted a mistake you’ve made in your business? The ability to establish customer loyalty depends on your ability to show full transparency--which includes your mistakes. Here’s six reasons why making mistakes can lead to long-term customer loyalty. It creates authenticity It’s a fact to face -- no one is perfect, and the same truth applies in the business world. With that said, [...]
Release 160 Notes: PlanPlus Online is amazing!
Welcome to another great release to improve your PlanPlus Online experience! We have been busy at work providing the best service to continually make our app better! We’d like you to note that our Feature/Enhancements section keeps getting better with each release. Here at PlanPlus Online we are very please with how stable our platform has become to make sure you have the best experience with your customer relationship management tool. Without further ado, here [...]
Release 159: We are keeping you on your toes with improvement!
It's an exciting time over here at PlanPlus Online. We want to bring you another update on what we've been doing to keep making your experience with us better. We've done a number of new features and enhancements to make PlanPlus Online the best custom CRM on the market. We strive to make our customers happy, do the best to resolve your problems and take care of you. Our product and development teams have worked [...]
Four ways to a good mobile marketing strategy
Do you have a defined marketing strategy for your business? If not, it’s time to get started! In face, the time was probably two years ago, but now it’s the tipping point for mobile markets. Another things to consider is how mobile has changed the way your customers receive information. Customers are communicating on a variety of devices at any given point in time. So, companies have to think about personalization along with how much [...]
3 Habits to Improve Sales Team Collaboration
In the world of sales, sales team collaboration is often a primary goal, but there can be significant obstacles to this, including a lack of systems and processes to enable it, the workflows and responsibilities of team members, competition between reps, and the geographical separation of employees or virtual teams. These factors and others can make it difficult for your sales team to collaborate for greater efficiency and the benefit of your business. For example, [...]
SMART Goals – How to set them
When it comes to setting feasible and achievable goals, there's one key bit of advice that you should consider: set SMART goals. This acronym is used to describe a particular concept and method for effective goal setting. The concept has been around since 1981, when George T. Doran published a paper in the business journal, Management Review, entitled, “There’s a S.M.A.R.T. way to write management’s goals and objectives.” But the potential applications of SMART [...]
Why email marketing is still useful
Today there's a lot of emphasis on the power of social media, marketers can sometimes forget to step back a decade and remember the tactics that used to work for them. 10 years ago, before Facebook exploded and the subsequent flurry of Twitter, Google+, Pinterest and all the rest - online marketing was either done via paid advertising on websites and search engines or via email. Today, the trend seems to be all about blogs [...]
When is it time to consider a new website?
If you're in business then you're going to have a website. This is simply a true thing for this day and age. In fact, it’s pretty much fair to say that, nowadays, if you don’t have a website, you don’t have a business. Nearly everybody validates a company with a quick Google search. Even if you're running a simple fruit a veggie shop on the high street, the only way you’re going to be able [...]
Release 158: PlanPlus Online Keeps Up The Progress!
We are still plugging away over here at PlanPlus Online and the product team has done it again in bringing us another fabulous update. We released 158 on August 25,2015. We wanted to tell you some of our newest items as well as what we’ve done to keep PlanPlus Online experience an enjoyable time. In this release we were able to address 27 issues and have them be successfully resolved. […]
What to Look for in a Small Business CRM
When evaluating CRM solutions for your small business, there are a number of core needs that are common across virtually all businesses. Of course, the priority of certain features or benefits may vary a bit based on the nature and structure of your business, your processes, and your day-to-day interactions with your customers. But here are some of the most important benefits and capabilities that your small business CRM solution should deliver. Improves and Simplifies [...]