Blog
PlanPlus Online v4.0 now available
A Brand new look for PlanPlus Online If you are already a PlanPlus Online subscriber you will notice a number of new features and one of the most significant updates yet. If it has been a while since you tried PlanPlus Online, come take another look. […]
Four Tips for Easier E-mail Management
by Joshua Zerkel The following article was originally posted by Josh Zerkel on the GO Community Do you feel like e-mail has taken over your life? Well, you’re not alone. In a recent study by Information Week, over 75% of the people surveyed said that e-mail is essential to their lives—and an additional 15% say they’d rather lose their spouse than give up e-mail! It’s important to remember that e-mail is a tool we can [...]
What is CRM?
Perhaps you have heard of, or maybe you have used CRM software in the past or you currently are.. But what does CRM really mean? What is its real purpose? Yes, it stands for Customer Relationship Management, but what is that… really? […]
CRM Feature: Prioritizing Your Contacts
You may be familiar with the idea of prioritizing your task list but have you thought about prioritizing your contacts? If you are in a sales or account management line of work this might be a good idea to consider prioritizing the people you work with or want to work with. However, anyone could benefit by keeping an orderly contact list. […]
iPhone vs Android
iPhone 5 vs Android HTC EVO 4G -How do they compare? I have been an Android user for the past 2.5 years when I bought the HTC EVO when it came out as the first 4G phone for the Sprint network. I have really enjoyed it. Since about a year ago when Sprint finally got the iPhone I have been thinking about trying the iPhone. When the iPhone 5 came out I finally decided to [...]
The Customer Side of Customer Relationship Management
Are your customers sharing feedback? As a customer, are you letting businesses know what you think? CRM is reinventing the suggestion box and so are we. Why your feedback is important and how to share it… […]
Productivity, Effectiveness, Efficiency… What is the Difference?
Productivity, Effectiveness, Efficiency Ever wonder what it means to be productive, or how you measure it? Confused about the difference between productivity, effectiveness, and efficiency ? Wondering what you can do to feel like you’ve accomplished all three at the end of the day? We’ve got a breakdown for you of what they mean, how they work together, and how you can achieve them with tried and true methods. Productivity Productivity is generally regarded [...]
How Do You Spring Clean?
The weather’s getting warmer, trees are getting their leaves, you’re bringing out the warm-weather clothes and rearranging the furniture… yes, rearranging the furniture: it’s spring cleaning season. FranklinCovey’s GO Community conducted a survey about your cleaning habits and arranged the results into a neat info graphic. […]
Rollin’ in the Builds: New Features for PlanPlus
Again, already? That was fast…. The PlanPlus Online engineering team is really cranking it out this year. Another build is now available in your account. It includes great new project management features, a Google contact import feature, increased search functionality, and improved marketing campaign analytics and reports. Take a look at the list for details and feature videos. […]
How Listening Can Grow Your Business
If you’ve ever been frustrated with customer service, it might be because they don’t have a CRM. A CRM can improve customer service and help you grow your business into a profitable, organized enterprise based on the common-courtesy concept of listening. […]